SERVICE DESK
Efficient & reliable 24x7 operations with a single point of support
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Work with Celerity to manage IT complexity, drive innovation and accelerate time to value across your enterprise.
Benefits Case Study Services Video
Experienced across a wide range of sectors since 2002, Celerity is more than equipped to ensure you get maximum value from your IT investments.
Our experts will listen to your business challenges and deliver a tailored solution that best fits your needs of today, with the scalability to the challenges of tomorrow.
Offload operational management to reduce cost & redeploy valuable resource
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Expertise to mitigate business risk and extract true value from IT operations
REMOTE & ON-SITE SUPPORT
We are here to help you fix issues ASAP & remove the expense of training IT staff in specific technologies
24x7 MONITORING, ALERTING & AUTOMATION
We proactively watch over your IT operations for speedier identification & resolution of issues
REPORTING & COMPLIANCE
We can help you address & meet regulatory & compliance requirements
SLA-BASED
RESPONSE & RESOLUTION
ACCESS TO HIGHLY-SKILLED RESOURCE ENSURING A RAPID RESPONSE WITH MINIMAL DISRUPTION
FULL OUTSOURCING TO MAKE YOUR IT OUR CHALLENGE
PROJECT &
PROGRAM MANAGMENT
Our Service Desk is available in 3 packages:
Discover the benefits of each package in our Service Desk Schedule.
Flintshire County Council explains how Celerity became a strategic partner in helping the council to deliver technical solutions to the authority.
The General Optical Council's (GOC) IT department was faced with ongoing challenges around ensuring its services are accessible to its end users and that any associated data was protected and secure. Celerity was engaged to help reduce & control costs whilst providing a more robust, secure & effective IT platform.
A Managed Security Service Provider (MSSP) is an external organisation that provides outsourced...