This allows you to focus on your core business and priorities, safe in the knowledge that we have you covered. Celerity bridges the gap between customer and vendor giving you direct access to industry certified professionals who understand your environment and can help respond to changing business conditions, whether they be planned or of a critical nature.
What is Celerity's ITIL Service Desk? Luke explains...
Transferring basic data centre support and management responsibilities to the Celerity Service Desk is a cost-effective way to address and manage your technical support and IT service management needs; all whilst keeping your staff focused on core competencies and business goals. The service desk function provides a suite of solutions under a tailored service level agreement with a prime objective of meeting customer expectations when handling support requests within the scope of the SLA.
Local Government Organisation
Guaranteed protection and continuous access to data
Proactive intelligent discovery, automation & orchestration from a single pane
Cost effectively keeping your software up to date, managed & compliant
Offload the operational management of your IT enviroment to reduce costs and redeploy your valuable people as assets
Maintain efficient & reliable operations with a single point of support for all vendors
Unleash The Value
Enterprise application security, protection, and disaster recovery with proactive backup strategies
Maintain audit readiness and compliance of your software estate
Detect, prioritise & manage security events and risks in real-time